Frequently Asked Questions
ARE YOU CERTIFIED?
Yes!
Nima is Certified as a Professional Organizer and has undergone training from Ultimate Academy™.
Our Decluttering and Organizing team is meticulously trained under Nima’s direct supervision.
We promise our clients a professional, friendly service with complete sincerity and honesty.
WHICH AREAS DO YOU SERVICE?
Cozy Organized Nook is based out of Arnprior and typically service in and around areas such as, Renfrew, White Lake, Dunrobin, Carp. Our service also extends to Kanata, Stittsville, Barrhaven, Nepean etc.
We are also available to service Eastern end for a small conveyance fee.
WHAT IS YOUR APPROACH TO ORGANIZING?
Our approach to organizing is largely based on our clients’ requirements. We do not believe in offering cookie cutter solutions. We understand that each situation is unique and needs to be approached as such.
We actively listen to you and take a lead from there. We encourage our clients to keep an open communication and open mind. This truly helps understand each other and achieve an optimum level of lasting organization.
WHY DO WE NEED AN INITIAL ASSESSMENT?
The initial assessment is the first step to planning your organizational needs.
Nima personally visits the clients’ space to assess the situation and to suggest the best possible plan to reach your goals. This in-house visit is all about communicating your problems and understanding your vision and goals for your space.
WHAT DOES AN ORGANIZING/ DECLUTTERING SERVICE COST?
Please visit our Services page to get a brief idea on what your investments would be.
DO I NEED TO BE ACTIVELY INVOLVED IN THE ORGANIZING SESSION?
Your participation is only required during the “Decluttering” part of organizing session. Rest everything else is taken care of by us.
HOW LONG DOES AN ORGANIZING SESSION LAST FOR?
That totally depends on the scope of the project which is determined during the initial assessment.
While clients can hire on hourly basis, they can also opt to buy Bulk Hour packages executed in individual or multiple sessions of 4-6 hrs each.
WHAT CAN I EXPECT DURING A SESSION?
Every organizing project begins with a decluttering session. We work with you to declutter and sort the items into “Keep”, “Sell”, “Donate” or “Trash”.
Next, our team creates and arranges a system that is suitable to our clients. We bring forth the best combination of form and function to our clients’ space without complex processes.
DO I HAVE TO DEAL WITH POST SESSION TRASH/ DONATIONS?
Our Bundled Packages and Move Assistance Packages include the trash and donation take away service.
Donation and trash bags that fit into the back of our cars are taken care of at no cost to the clients. However, disposal/ donation of large items such as furniture that require rental trucks will be charged as per case basis.
HOW DO YOU ENSURE SAFETY AGAINST COVID-19?
COVID-19 has certainly put us at health risk, and coming into your house we want you to be at ease.
Our team members are fully vaccinated. However, we take the following precautions for the sake of everyone’s health and safety.
- Before entering your premise, we will take off and change into indoor footwear as well as use shoe covers over them.
- We will wear a mask for in-house sessions, and also maintain a distance of 2 meters whenever possible.
- We will wear disposable gloves/ sanitize our hands frequently the entire time we are at your residence.
- We will ensure sanitization of our transport vehicle as well as any products that will be used within your home.
- In case of illness, we will communicate and reschedule our organizing session at no extra cost to you.
- We ask in turn, if anyone in the home is experiencing symptoms, we will rebook at no additional charge to you. Earliest notice as possible is appreciated.